“You greet, you smile, you assist, you anticipate”
“The Forbes certification says you are one of the best hotels in the world, now your challenge is: Stay there!”
“I’m so delighted that the majority of the focus in the evaluation is on the service part. That emotional interaction creates relationship that is the most important part”
This comprehensive program, provides a holistic training solution for every department and is the ideal complement to existing live training initiatives
The course doesn’t just tell you what the standards are but it really makes you feel the meaning behind luxury, I am very happy that I took this course!
I have always heard of 5 star hotels, but I never really knew where they came from or how hotels got them. This course gave me the perfect explanation and now I feel ready to work in one of these places
Such an amazing deal, I didn’t think it was possible to learn so much in such a short time
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