Luxury Hospitality Diploma

Your Passport to the World of Hospitality
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  • HA Job Guaranteed +10,000 successfully placed & counting
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+10,000 successfully placed & counting
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Luxury Hospitality & Guest Experience Diploma

Earn the certification from the company that has set the quality standards for Luxury Hospitality

CATEGORY

Hospitality

STUDENTS ENROLLED

12,531

LAST UPDATED

03/18/2020

luxury hospitality

From $1,050 – $750

(Certificate Included)

DESCRIPTION

  • Developed in collaboration with the global authority on luxury hospitality, Forbes Travel Guide®, this course will make you understand the intricate system service standards that comprises the hospitality industry.
  • This course focuses on teaching you the fundamental insights into the luxury hospitality industry’s most crucial aspect for exceptional service: Guest experience.
  • Expand your understanding and appreciation of luxury hospitality by learning what it takes to ensure excellence at every level.
  • Certified by Forbes Travel Guide®, famous for pioneering the assessment of luxury hotel standards and awarding rankings on a 5star scale.

This unique course grants a specialized certification that enables you to achieve success in the luxury hospitality industry. You will have access to a wealth of information that prepares you for the professional world and you will have the chance to develop yourself in a meaningful way.


Our promise to you: Completing this luxury hospitality course will guarantee you a placement! This exceptional offer is ensured through our extensive experience and network in the hospitality recruitment industry.

Key Benefits

OUR PARTNERS

Receive help and coaching from our expert recruiters throughout your online education. Our team guarantees you opportunities in these leading brands:
Jean Georges logo
St. Regis
faena logo
Leading Hotels of the world
marriott logo
Mandarin oriental logo
Hilton logo
The Ritz carlton logo

What do you learn in this course?

An all encompassing overview of the course itself, through this module you will learn what to expect throughout the entire course and what your learning outcomes will be. You will be introduced to the 9 foundation standards and the overall meaning of luxury.
The concierge plays a crucial role in shaping guest experience, from answering questions to making recommendations the role is essentially the “shoulder” in which guests lean on. Through this module you will learn what is expected of you as a concierge, how to maximise guest satisfaction and the greater context of your role in the hotel.

Through this module, you will learn the guest expectations when taking reservations. This module will ensure you learn about telephone etiquette and reservation standards.

A guest’s arrival is the precipice for setting up a luxury experience, it should set the tone for the entirety of the guest experience and is a crucial point in the hotel. This module will give you the building blocks for making this moment perfect.
In order to ensure that every guest leaves with a smile, it is important to provide a top-notch checkout experience. Throughout this module you will learn the standards of baggage handling and the importance of check out.
This course will teach you a guests expectation when entering their room as well as the ideal actions that housekeeping services should take.
Housekeeping is essential for maintaining ideal room standards for the entirety of the guest’s stay. This module will teach you the typical daily functions and responsibilities of housekeeping staff within the scope of a luxury hotel setting.
In order to exceed guest expectations, your team must have a keen eye for detail and a deep understanding of how their actions will affect the guest experience as a whole. This module will teach you how turndown service affects the greater guest experience and how to standardize top notch turndown service within your housekeeping team.

Dining within a luxury hotel is not simply a meal, it is a luxury experience that begins at reservation and consists until the guest leaves the dining room. As such, this module will teach you how to enhance this in order to fulfil guest satisfaction and exceed expectations in every aspect of their dining experience.

Within the bar it is important that staff provide a service that is both consistent and pleasurable. Through this module you will learn the impotence of attention to detail and consistency in the greater context of the bar/lounge.
In this module, in-room dining will be explained in greater detail as well as the exact standards that guests tend to expect from such an experience.
In order to meet the higher ratings of Forbes Travel Guide, luxury must not stop at the hotel but also reach all of its surrounding amenities, this includes the casino. Through this module you will learn the importance of maintaining a clean, well timed casino environment when providing the hotel’s luxury experience.
The pool/beach is often one of the most important aspects of a guest experience, as such they should be treated with utmost respect and importance. Through this module you will learn the importance of cleanliness, pool safety and food and beverage services.

Make your Dreams come True

Certification

Get Official Certification

Get certified by globally recognized hospitality bodies and boost your resume.

Human Resources

Best Professional Network

Become part of the Hospitality Academy Community and interact with hospitality professionals from all over the world.

Career services

Personalized Career Services

Receive personalized advice from our Career Coaching Specialists and access to our career services resources.

Access to all classes

(Certificate Included)

Testimonial
For anyone currently working or wanting to work in a big name hotel, this course is pretty much essential!
Testimonial
“It is the biggest honor in our industry. We have the 5 stars for the hotel and the spa and that tells the guest that we are an iconic property that consistently delivers exceptional service”
Testimonial
“Forbes Travel Guide represents the undisputed leader in verifying luxury travel”
Reviews from our previous Candidates
  • Career Services - 9/10
  • Student Support - 9/10
  • Learning Environment - 9/10
  • Flexibility for the Courses - 9/10
Final Rating
9

Which job
can you get? 

Our online Ultimate Forbes Luxury Standards Guide is designed for candidates wishing to pursue any role in a luxury 5 star hotel .  Due to the fluid nature of the course, it is not required for you to have any prior experience or education in this field! So what kind of jobs are available to you after completing this course? Here are some examples:

F&B Manager

F&B Manager

Catering Manager

Catering Manager

Event Planner

Event Planner

Food Blogger

Food Blogger

Convention Service Director

Convention Service Director

Food Consultant

Food Consultant

Chef

Chef

Bartender

Bartender

50M JOBS WILL BE CREATED IN HOSPITALITY OVER THE NEXT YEARS

TAKE YOUR CAREER ABROAD

Access to all classes

(Certificate Included)

Contact Us

ABOUT

Hospitality Academy has partnerships with the most recognized schools and institutions to deliver the most affordable educational and professional service for those looking to continue growing anywhere in the world. 

More than a school,  It is your passport to the world of professional hospitality success!

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F&B Manager

Main duties:

– Hire, train and manage restaurant staff members

– Responsible for restaurant staff scheduling

– Ensure that health and safety protocols are always adhered to

-Maintain record of restaurant income and expenses

– Order ingredients based on necessity and anticipated demand

– Constant communication with customers to receive feedback and handle complaints

– Manage changes in strategy or procedures to enable long term success of the restaurant

Average Salary (in USD)

(US Data)

Annual Growth Rate (bis.gov)

Jobs In The Last 12 Months

(US Data)

45,000-65,000

11%

 

356,400

Catering manager

Main duties:

– Determine clients’ needs and wants, and propose adequate service options

– Negotiate pricing and confirm exact orders

– Oversee venue and all essential aspects of event

– Coordinate between customers, service staff, kitchen staff, sales team, suppliers, and outsourced staff

– Supervise and administer seating arrangements, distribution of drinks and meals, and cleaning of tables

– Monitor costs of events and keep accurate records

Average Salary (in USD)

(US Data)

Annual Growth Rate

Jobs In The Last 12 Months

(US Data)

55,000-65,000

11%
356,400

Event planner

Main duties:

– Communicate and correctly identify clients’ wants and needs for each event

– Devise and implement diverse concepts and themes

– Plan, budget and prepare events plus processing of invoices

– Arrange appropriate event venues

– Organize caterers, staff, suppliers, and entertainment (music, performances, etc.)

– Manage and coordinate logistics of the event

– Manage set-up, tear-down and clean-up procedures

– Maintain post-event reports to monitor effectiveness and improve each ensuing event

Average Salary (in USD)

(US Data)

Annual Growth Rate

Jobs In The Last 12 Months

(US Data)

60,000-70,000

7%

134,100

Food Blogger

Main duties:

– Research, generate and pitch ideas for content to client

– Create, write, edit, and publish content for client

– Promote new posts efficiently through advertisements, social media, emails, and other channels to engage readers

– Maximize site traffic through SEO optimization

– Collaborate with influencers, bloggers, experts, or other people of interest to contribute to the websites content

– Meticulously know about industry trends, changes and revolutions and inform the readers appropriately

Average Salary

(US Data)

Annual Growth Rate

Jobs In The Last 12 Months

(US Data)

$123,200

 

2%

123,200

Convention Service Director

Main duties:

– Consult with clients about requirements

– Calculate prices and costs besides managing budget

– Arrange event venues and inspect facilities

– Review invoices and confirm payment details

– Communicate with different suppliers, caterers, and staff

– Organize all kind of equipment for the event (audio-visuals, lights, tables, chairs, etc.)

– Organize external services for the event (transport, accommodation, displays, etc.)

– Design and develop programs, budget, services and agendas

Average Salary (in USD)

(US Data)

Annual Growth Rate

Jobs In The Last 12 Months

(US Data)

90,000-100,000

8%

256,000

Service consultant

Main duties:

– Oversee projects and manage demands and needs of clients’

– Collaborate with staff, supervisors, and managers to understand current and desired situations

– Conduct research on the company, competitors, and customers

– Analyse data to pinpoint areas which need improvement

– Develop measures and plans to implement solutions in an effective manner. Then monitor and evaluate changes 

– Maintain clients satisfied by recording progress and highlighting improvements

Average Salary (in USD)

(US Data)

Annual Growth Rate

Jobs In The Last 12 Months

(US Data)

65,000-75,000

 

11%

356,400

Chef

Main duties:

– Support execution of lunch and dinner service

– Utilizing various cooking techniques to prepare stunning dishes

– Honing time management skills to ensure flawless execution of several dishes at once

– Safeguarding the correct way of storing ingredients and meticulously check on HACCP guidelines

– Maintain control over preparation and execution of dishes

– Monitor and record inventory, and based on necessity order new supplies

Average Salary (in USD)

(US Data)

Annual Growth Rate

Jobs In The Last 12 Months

(US Data)

 

75,000-250,000

11%

139,000

Bartender

Main duties:

-Welcome guests, give recommendations and take drink orders

-Select ingredients, mix according to recipe, and serve beverages to guest

-Plan different drink menus and advise guests about new specials

-Oversee inventory and maintain stock of beverages, garnishes, etc.

-Develop new recipes for cocktails and specials

Average Salary (in USD)

(US Data)

Annual Growth Rate

Jobs In The Last 12 Months

(US Data)

35,000-45,000

8%

644,100

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