Top 4 Best Hospitality Industry Trends To Watch in 2022

Top 4 Best Hospitality Industry Trends To watch in 2022

The world is constantly changing. As a result, the need to adapt to new technologies and learn new skills is a permanent fixture in the hospitality industry! Let's explore 4 leading hospitality trends that we expect to shape the upcoming year. 

Author: Jarya Kotyleng

In essence, this year has been utterly dissimilar to all previous years - many refer to it as a "new normal", providing a lot of contradictions to the industry when looking at hospitality in relation to the pre-pandemic era. Therefore, in this article, we will tackle all areas, from the evolution of consumer behavior and expectations to trends in hotel concepts, in order for you to stay abreast of the latest hotel developments and hospitality trends.

Below, we'll explore 4 leading hospitality trends that we expect to shape the upcoming year and decade. 

1. Cleanliness comes First

Prior to the global pandemic, hotel incentive, and retention programs were significant contributors to profit. However, nowadays, cleanliness has emerged as the primary motto, with the emphasis on health and safety at the forefront. It is evident that the public is giving priority to being healthy throughout this pandemic, and will probably maintain that priority for a while afterward. Some notable developments in the industry including publications like the New York Times argue that the strongest buzzword in the hospitality industry now is "CLEAN" which can be translated into virus-free amenities. This remains relevant and competitive in the hospitality industry, both restaurants and hotels ought to live up to the customer's demands of cleanliness.

(Photo courtesy of travel.usatoday.com- Sanitization of hotel room)

2. Sustainability

Sustainable lodging appears to be gaining popularity with each passing day, with evidence that 73% of people who are global travelers are likely to spend at least one stay in an eco-friendly or "green" lodging as they hunt for their next trip to reservation. Furthermore, according to Booking (2019), 70% of travelers are more willing to reserve an amenity if they know that it's green, regardless of whether they're specifically after a sustainable stay or not.

The path to sustainability doesn't have to be a roller coaster ride. There are many ways for hotels to make a sustainable impact. There are considerable benefits to developing a sustainability-based concept if properly mapped out and marketed in the most appropriate way. 

3. Electronic guest experience & Contactless Technology

Applications (apps) are becoming increasingly important in the way hospitalians manage their guest service offerings and are now able to manage many facets of the guest lifecycle and experience. Naturally, the trend toward digital and touchless services has gained momentum this year. Traditional guest services are being overhauled with the increased use of technology-assisted features, including contactless payments, mobile check-in, voice control, and the use of biometrics.

Guests will soon expect the same convenience of access to hotel rooms. However, for establishments that wish to accommodate them, the cost of these upgrades can be high. Nonetheless, if you want to stay on the cutting edge, we recommend diving into the details and committing to this particular investment.

(Image source: Focus Hire)

4. Provision of facilities conducive to remote working

Various hotel groups have been innovative in introducing "work, stay, play" concepts to appeal to and accommodate the needs of the new digital nomads. The accommodations are marketed as both safe and serene for business, accompanied by food and beverage services as well as free on-site parking, along with other upgrades.

The Caribbean Islands such as Barbados, Bermuda, and Anguilla have rapidly seized on this trend, providing residency visas to telecommuters interested in exchanging their place of work for a convenient and temporary island getaway. It is anticipated that a large number of telecommuters will be more open to these offers in the upcoming year.

The world is constantly changing. As a result, the need to adapt to new technologies and learn new skills is a permanent fixture in the hospitality industry!  A great way to keep up with these changes is to be part of a team that implements them on a daily basis as well as the relevant education and learning experience. Therefore, to achieve that it is mostly recommended to work with the best professionals in hospitality! 

If this is your dream, it is not too late to kick start your hospitality career! If you are interested we kindly invite you to please send an email to academy@pihospitalityacademy.com!

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Top 4 Best Hospitality Industry Trends To watch in 2022

The world is constantly changing. As a result, the need to adapt to new technologies and learn new skills is a permanent fixture in the hospitality industry! Let's explore 4 leading hospitality trends that we expect to shape the upcoming year. 

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